At Zarasana Labs ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or inquiry
- Subscribe to our newsletter or updates
- Schedule a consultation or strategy call
- Engage with our services or request a quote
- Communicate with us via email or other channels
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and geographic location
- Browser type and version
- Operating system and device information
- Pages visited, time spent, and navigation patterns
- Referring website or source
- Cookies and similar tracking technologies
1.3 Third-Party Analytics
We may use third-party analytics services (such as Google Analytics, Vercel Analytics, or similar tools) to help us understand how visitors interact with our website. These services may collect information through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver services, quotes, and project proposals
- To communicate about projects, updates, and relevant information
- To send newsletters, marketing materials, and promotional content (with your consent)
- To improve our website, services, and user experience
- To analyze website traffic, usage patterns, and performance metrics
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations and enforce our terms
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, email services, analytics platforms, payment processors). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies, or legal processes).
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security audits.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and improve functionality.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Objection: Object to the processing of your information for certain purposes
- Portability: Request transfer of your information to another service provider
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy, regardless of where it is processed.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Zarasana Labs
Email: contact@zarasana.com
We will respond to your inquiry within 30 days.
This Privacy Policy was last updated on February 25, 2026. By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.